Any Questions?

We understand that you may have questions about our products and our commitment to quality. Let us address your inquiries, and if you have any further questions, please feel free to contact us.

Q : What are these perched goats doing?

The goats climb trees, especially argan trees, to eat the fruits of the tree, called 'argan nuts.'

These argan nuts are rich in oil, which is valuable and used in the production of cosmetic and culinary products.

The goats have developed this habit of climbing trees to access argan nuts more easily because they have a very hard outer shell.

Q: Where do your products come from?

A: Our products are directly sourced from the enchanting landscapes of Morocco.

Nestled between the Atlas Mountains and the Sahara Desert, Morocco is known for its centuries-old tradition of harnessing the power of natural ingredients.

We bring the magic of Moroccan beauty secrets to your doorstep.

Q: Are your products truly natural and organic?

A: Absolutely! Our products are not only natural but also certified organic by ECOCERT.

We believe in the power of nature to provide you with the best care for your skin and hair.

No harmful ingredients, just pure and authentic beauty.

Q: Do your products contain endocrine disruptors?

A: No, our products are free from endocrine disruptors.

We are committed to providing quality products that safeguard your well-being.

Q: What does ECOCERT certification mean?

A: ECOCERT is a globally renowned certification organization, and their label signifies the highest standards of organic and natural cosmetics.

When you see the ECOCERT label on our products, you can trust that they are authentic, eco-friendly, and safe for your skin.

Q: Are your products cruelty-free (not tested on animals)?

A: Yes, we love our four-legged friends! None of our products are tested on animals.

We firmly believe that beauty can be cruelty-free.

Q: How can I be sure your products are suitable for me?

A: Each of our products has a detailed description to help you choose the one that best suits your beauty needs.

If you still have doubts, feel free to contact our friendly team.

We're here to guide you in your quest for radiant beauty.

Q: What's the best way to enjoy your products?

A: The best way is to take a moment for yourself.

Our products are designed not just for your skin and hair but for your well-being.

Create a mini-spa at home, and let the enchanting scents and luxurious textures transport you to the magic of Morocco.

Q: What is the secret of Moroccan beauty tradition?

A: The Moroccan beauty tradition is about harnessing the magic of nature.

From argan oil to ghassoul clay, our products draw inspiration from ancestral beauty secrets passed down through generations.

We believe authenticity is the key to true beauty.

Q: What are your shipping times?

A: We understand that you're eager to receive our products.

We commit to shipping our products within 24 hours.

Additionally, please consider the delivery time, which may vary depending on the postal service or courier, such as La Poste or Mondial Relay.

Q: Do you offer international shipping?

A: Yes, of course! We want everyone to experience the beauty of Morocco.

We offer international shipping to bring our products to you wherever you are in the world.

Q: If I'm not satisfied with the product, can I return it?

A: Absolutely, customer satisfaction is our priority.

If a product doesn't meet your expectations, please refer to our return policy that you can find on our Terms and conditions . 

Q: How can I contact your team if needed?

A: We're just a click away!

Contact us through our website, and our dedicated team will be happy to address all your questions or concerns.

We hope this answers your questions, and if you have any more, feel free to contact us. Discover the magic of Morocco and embrace authentic beauty!